Moni

Halcyon- is the white sticky stuff coming out of branches that you have cut? Or is it coming out where these bugs have done damage? Some trees exude their own sap quite easily when they are cut, so if you did it don't worry. If the bugs did it, let me know. I have a few thoughts on that.

As for what the bugs are...........How big are they? And what other things have you observed about them. How long have you had the plant?

I am a huge insecticidal soap fan, although you should be sure to use it more than once. Read the label! It works on a vast number of insects but if it doesn't help you, let me know. That will also help me identify the insect.
Moni