mfp1028

As a barely contributing member of the secret society of bonsai talk , i am feeling like contributing.
As per Matt's admonition of the quality and service (warranty) of Joshua Roth tools, i had a pair of intermediate grade shears which i was quite happy with, though while fumbling "playing" with them i snapped off the handle. They had been sitting in a drawer for about two months while i thought of my stupidity and how i would have to pay a nother 28 bucks for a new pair, though while i would gladly pay, could have been put towards a different tool (I couldn't get this sentence to make sense correctly). Anyways while browsing the BonsaiTalk mudslinging forum i stumbled upon this thread.
I wrote joshua roth for a return # and they promply emailed back requesting model number, place of purchase, and (gulp) reason for return.
Alright, i am a really honest homo sapien, and through all the layers of nervous sweat and shaking hands i wrote back with the truth about how i snapped off the handle myself and they wrote back the next day with a return #, no problem.
Thats a very good product you sell Matt.
bye
mike