Thanks so much for the advice
This is a really helpful site. Ill make sure to get rid of the furry things straight away. And Ill try the sand technique though the light thing would be nearly impossible for me to do atm.
As soon as I can find a new pot to plant it in I plan on repotting with better soil as I heard bonsai's bought from shops are planted in soil that becomes compacted and means the water either sits at the roots causing rot or its even too tight to let the water in. But I have another question how big a pot do i need? There arnt roots coming out the bottom of the pot but I dont want to buy a pot and have to buy a bigger one quite quickly.
Keep the advice coming, I was told these plants were easy to take care of and I fell in love with it the day it came into the shop so I want it to survive!